IRS processing times

Q

Why can’t TCD provide a specific ETA?

A

We stack calls for efficiency and also cannot guarantee when we will get through to the IRS or state tax office. Do NOT promise same-day service to your client. 

We can call and verify the IRS received a form for processing, but they will not quote an estimated processing time. Once receipt is verified, we will not continue to call and check progress unless requested by client and they agree to pay for this service or approved by the partner on the account. 

If we do not have a signed POA on file there will be a delay in the request.